ISO 17100 is an international standard that provides the framework for the requirements for the management of translation services. It sets out the steps you need to take to provide a consistently high-quality translation service. This includes how to establish basic processes, train translators, manage people and use technology effectively.
Certification under this standard has a number of advantages such as:
– improving the quality of the offered service
– favouring a wider range of consumers
– compliance with applicable regulations
– continuous improvement
– improved communication
– improving service
– increased competitiveness

1. Development and implementation in the organization of a system according to the respective ISO standard
2. Conducting an audit establishing the operation of the implemented system
3. Taking a decision on certification based on facts established during the audit